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Eternal Gift Industry Card a
Winner
The annual giftware shows are integral in
the retail industry’s events calendar generating millions of
dollars nationally. The shows are held in Brisbane
Sydney and Melbourne, with a new event to be launched in
Adelaide next year.
Well over 100,000 trade visitors attend the
shows and one of the major challenges for the organisers is
ensuring that everyone who attends is a legitimate buyer or
senior representative of their company.
With multiple shows by the two main players
in the gift and homewares sector, re-registering visitors on a
regular basis has previously proved costly and time consuming.
An initiative by Info Salons has brought
together the gift show organisers, Reed Exhibitions and the
Gift & Homewares Association, to distribute a permanent
membership card called the Gift Industry Card (GIC). Each
visitor need simply scan their GIC on arrival at any Giftware
show nationally, and their show badge is automatically printed
containing all their correct details instantly.
“Managing our database and maintaining its
integrity is an enormous task and we believe the generic gift
industry card being sent to all visitors is going to go a long
way to keep our database clean and relevant,” says Debbie
Evans, who in 2006 will be running six major shows around the
country for Reed Exhibitions.
“The system saves our visitors from having
to resubmit their application to attend every year and we’re
able to put a stop on people using their cards after they’ve
left a company. We’re able to advise them that they are no
longer registered and we do this in a very polite and
non-confrontational manner.”
Linda Haughton, the Administration Manager
of Info Salons, has played an integral part in the development
of the new GIC process. “We are pleased the organisers of the
gift shows have come together in this way to simplify the
admission process thereby ensuring that the databases are
accurate, reliable and have enhanced integrity,” she says. “If
a client’s details change, they can be immediately updated
without the costly expense of re-issuing a new GIC.”
This system also gives the organiser the ability to target
particular groups at each fair. Messages can be attached
to these groups when they scan their bar code on arrival.
Gift & Homewares Australia’s Susan
Mahony says a lot of time and effort has gone into the
re-registration project and she’s “ecstatic” with the
outcome.
“The process has been streamlined with the
barcode to ensure the admission process is absolutely
painless. Having happy visitors can only be of benefit to our
clients and their exhibitors.”
The gift shows are held on the
following dates next year:
GHA Sydney 25-28 February 2006
GHA Melbourne 5-9 August 2006
GHA Sydney 23-26 September 2006
Reed Gift Melbourne 21 -24 January 2006
Reed Gift Sydney 25 Feb - 1 March 2006
Reed Gift Adelaide 6 - 8 May 2006
Reed Gift Brisbane 8-11 July 2006
Reed Gift Melbourne 5-9 August
2006 Reed Gift Sydney 23-26 September
2006
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